Ford Kuga PHEV Recall Update05 November 2020
Ford has announced their plan to rectify the potential problems with Ford Kuga PHEV's purchased before 25th June 2020. The drive battery which powers the electric motors sufferers a technical issue.
What's The Fault?
It’s highly unlikely the issue will happen but part of their ongoing safety research and development they have established that the high voltage battery develops an issue and needs to vent hot gasses to release pressure and heat, doing so could result in a fire.
That has been a small number of confirmed fire cases by Ford, but no accidents or injury have come from these cases.
What's The Fix?
Ford is rolling out a replacement battery pack service for all affected vehicles, on purchase date priority schedule, the vehicle needs to be in the workshops at the dealer for least a full day, which includes the replacement of the high voltage battery pack and updates to the software of the vehicle.
Are They Safe To Drive In The Meantime?
Ford has confirmed you can continue to use the vehicle in its default 'EV Auto mode" and asked not to plug your Kuga PHEV in to charge the high voltage battery.
Whilst the vehicle itself continues to recharge the battery in EV Auto mode it is perfectly safe as only a small proportion of the battery is charged by regenerative braking to allow hybrid functionality.
What Are Kuga PHEV Drive Modes?
The Kuga PHEV has Four drive modes.
- EV Auto – the safe mode customers to use until reworks are completed – automatically uses electric energy if available and adds the engine when needed (default mode)
- EV Later – Saves battery power for later use
- EV Now – Starts pure electric drive assuming the battery has enough energy to support this
- EV Charge – Charges the battery while driving for later use e.g. in city areas.
As EV Auto is the only mode able to be used until repairs are completed and the possible impact on fuel efficiency. Ford will be circulating a complementary fuel card to all affected customers as a goodwill gesture.