DVLA E-Mail Scams27 November 2020
For years scammers have been sending out different forms of communication trying to trick the recipient into clicking a link, to obtain bank details, personal information or money.
DVLA Email Scam
There has been a recent circulation of emails posing as the DVLA, stating within the email, "Vehicle Tax Payment has failed due to lack of money…." With either debit card or bank account mentioned.
The DVLA does not send emails out with links in, so if you receive one which looks to be from the DVLA that has links, delete it immediately.
Failed Payment email Scam
This email has a few points which make the recipient think it’s real, first off it starts with the subject line of 'Your latest vehicle tax failed' followed by an ID number.
It then continues to inform you the latest payment failed and couldn't be processed due to your billing details which have changed or expired.
It follows with the DVLA will automatically try to process the payment again in five working days and supplies a link for you to update your details. This is where the scammer will obtain your details.
To add some weight to the email, making you believe it’s real it then threatens you with a fine up to £1000, if the recipient is wary of the email and Google this fine the figure stated is a legitimate amount, enforcing the point and making this scam even more convincing
DVLA Status - UNPAID - Scam
A second scam circulating at the moment posing to be the DVLA, again following the pattern of issuing an ID number in the email subject line, a clickable link requesting personal or payment information.
Within the body of the email, it states 'not enough money on your debit card', followed by directing the recipient to use a credit card instead to settle the newly generated invoice. Again this scam adds weight to its email by referring to the SORN (Statutory Off Road Notification) process, and using emotive words of 'clamped' and 'crushed' to provoke a quick reaction.
With all emails of this nature always stop, take a step back, re-read the content before clicking any links they're designed to shock you in to reacting quickly.
How to Spot a Scam
The DVLA will never send emails or texts asking you to confirm payment or personal information via a link. If you're unsure do not click a link.
Be mindful and check the spelling, it'll be very rare to see a spelling mistake in any communication issued by the DVLA.
Reread the communication and study the terminology used, anything which seems overly complex or misused English is an indication of a scam
Double-check the information in the text message or email relates to you or your vehicle, the DVLA allows you to check your vehicles MOT and Tax status on the web.
Before you enter any details on a website, check for a 'Padlock" in the address bar which confirms the site is secure.
Remember the DVLA will never send an Email or Text message with a link in or asking you to confirm payment or personal details via a link.