For the purposes of the Data Protection Act 1998 (‘the DPA’), We are the ‘data controller’ (i.e. the company who is responsible for, and controls the processing of, Your personal data).
We will obtain personal data about You (including but not limited to your name, address, contact information, interests, payment details, opinions) and those whose personal data You have with express authority disclosed to Us (‘Others’) whenever You complete an online form or make a telephone enquiry with Us to receive Our services.
For example, We will obtain personal data when You (e.g. contact Us for any reason, or purchase services). We may also obtain sensitive personal data about You or Others if you volunteer it during the completion of an online form or telephone enquiry. If You volunteer such information, You will be consenting to Our processing it for the purpose of carrying out Our business activities for Your benefit and for dealing with whatever business resulted in You providing the data to Us.
We will use the personal data You disclose to Us for the purposes described in Our Terms. These purposes include:
We may share personal data which You provide to Us with organisations set out in the ‘Disclosure of personal data’ section below and We or they may contact You and Others (unless You have asked Us or them not to do so) by mail, telephone, text message, email, fax or other means appropriate with information on (including but not limited to) products, services, promotions, special offers and charitable causes which may be of interest to You or Others. If You or any specific Other would prefer not to receive any further direct marketing communications from Us or Our business partners, it is possible to opt out at any time. See further ‘Your rights’ below.
We may disclose personal data which You provide to Us to:
Please be aware that we will not sell or otherwise disclose any personal data provided to us to any other party without your express permission.
We currently safeguard personal data by storing it on a CRM protected by password and shall ensure that from time to time we use no lesser technical and organisational measures to safeguard personal data which is disclosed to Us. Whilst We will use all reasonable efforts to safeguard such personal data, You acknowledge that the use of the internet is not entirely secure and for this reason We cannot guarantee the security or integrity of any personal data which are transferred from You or to You via the internet.
We may monitor and record communications with You (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention, compliance or charitable purposes.
If You give Us information about Others, You confirm that the other person has appointed You to act on his/her behalf and has agreed that You can:
We use Google Analytics Advertising Features (‘GAAF’) through Our website, which means that certain information about the traffic on Our website is collected. In light of using GAAF, We will not facilitate the merging of personally-identifiable information with non-personally identifiable information collected through GAAF unless We receive Your express consent to that merger.
Furthermore, We are hereby notifying You that:
We may work with third-party suppliers who may also set cookies on Our website. Third-party suppliers are responsible for the cookies they set on Our website. If You want further information please go to the website for the relevant third party. Third party cookies currently in use include:
If You do not want to accept cookies, You can change Your browser settings so that cookies are not accepted. If You do this, please be aware that You may lose some of the functionality of Our website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.
You have the right, subject to the payment of a small fee (currently £10) to request access to Your personal data which We process. If You wish to exercise this right You should:
You have the right to require Us to correct any inaccuracies in your data free of charge. If You wish to exercise this right You should:
You also have the right to ask Us to stop processing Your personal data for direct marketing purposes. If You wish to exercise this right you should:
We welcome your feedback and questions. If You wish to contact Us, please send an email to [email protected] or you can write to Us at Options House, Atkin Street, Worsley, Manchester, M28 3DG or call Us on 0161 703 8744. We may change this Policy from time to time. You should check this policy occasionally to ensure You are aware of the most recent version which will apply each time You deal with Us.